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Newcomer Guidance Guidance and Help

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  #1  
Old 04-20-2010, 01:33 PM
celtigib celtigib is offline
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Angry Having problems viewing films...

Opened Real Player and the film keeps stopping and starting...connection keeps going down and then restarting...have read the threads on newcomer section and have uninstalled Real Player and reinstalled version 10.5. Have windows Vista
Have been into Real Player 'Tools' and done as suggested and set connection and server to 300 as suggested. Also done a test connection...very frustratin...happened the last time I watched the Blind side...used 10 MG to watch that film when it should have been 5MG...but persevered...now having same trouble on a free film....UHHHH!!!

Help please...any further suggestions?
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  #2  
Old 04-20-2010, 07:16 PM
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waterlilybarb waterlilybarb is offline
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Firstly, feel free to seek reimbursement for being double charged for The Blind Side. Send a PM to etworm.

Did you do a clean uninstall when you uninstalled RP? That makes a difference. I also use Vista and rarely have issues. It is possible it's an issue with your ISP.

Also, clear your cache, on your computer & your RP. Since you're having issues, always use free movies as you troubleshoot. I generally let movies load completely so I won't have to wait or reload.

I'm sure others will post if they have other suggestions that hve proved helpful to them.
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Old 04-20-2010, 09:16 PM
dognxtdoor dognxtdoor is offline
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It sounds like you have done a lot of the tips that is suggested. However, one thing you have not mentioned is what type of connection you have. Some DSL providers are still barely above dial-up speeds.

In real player under Tools/Prefrences where you did the connection test- (Connection) make sure those settings for Bandwidth accurately reflect your current connection.

Also and as I know you have read, but I want to make clear, that you are clicking the icon in the lower right when the first real player opens, and choosing play in real player mode. I have had nothing but issues with the web app that opens by default.

Also if connection is your issue allow the movie to buffer for at least a few minutes before starting to play.

Finally, if your movie stops playing while in REAL PLAYER mode, there is no reason to close Real Player.....I will repeat that..Do not close REAL PLAYER. Simply click stop...then play, and drag forward only to the time that it stopped at. It will continue from that point and buffer...this will not charge you more points, and you can do it as often as you need to.

If this does not help send a PM to WaterlillyBarb and we will try to find another solution for you.
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Old 04-21-2010, 08:51 PM
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waterlilybarb waterlilybarb is offline
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Thanks for supplying the tips, Dog. Hopefully they'll prove helpful to celtigib.
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Old 04-22-2010, 11:47 PM
diannelaney diannelaney is offline
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Exclamation Error

personaj effects starts and stops! VERY FRUSTATING!
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Old 04-23-2010, 12:02 AM
diannelaney diannelaney is offline
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Angry Error

All the films stop within a minute,worse than comercials:
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  #7  
Old 04-23-2010, 06:42 AM
shinny shinny is offline
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Quote:
Originally Posted by diannelaney View Post
All the films stop within a minute,worse than comercials:
Hi Dianne, it sounds to me like it's a settings issue. How are you viewing it? Are you watching it in Realplayer mode?
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  #8  
Old 04-24-2010, 01:33 PM
sandralanggaard sandralanggaard is offline
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i think this is some kind of ****
it says its free movies and you have to pay for MG or something like that
do not understand at all,
what can i do to see the movies

Last edited by shinny; 04-24-2010 at 03:12 PM. Reason: To edit out profanity!
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Old 04-24-2010, 02:40 PM
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trulee trulee is offline
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Quote:
Originally Posted by sandralanggaard View Post
i think this is some kind of ****
it says its free movies and you have to pay for MG or something like that
do not understand at all,
what can i do to see the movies
The majority of our movies do require MG to watch see here and here. We also have free movies each month as chosen my our members here.

I hope this assists you somewhat.

Last edited by shinny; 04-24-2010 at 03:13 PM. Reason: To edit out profanity
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  #10  
Old 05-24-2010, 02:45 PM
SheilaTweety SheilaTweety is offline
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Default Problem viewing movie

I was attempting to watch Nights in Rodanthe and there is a problem with the movie. It has stopped at least 10 times. What can you do to improve the viewing of this film.

SheilaTweety
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