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Old 12-18-2017, 05:04 PM
huldahauks huldahauks is offline
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Default the lord of the rings

Dear Sir/Madam
I have been watching all three films of the Lord of the Rings today and for some reason when I have hit the pause button - I always received an error message and had to reload the movie again... Therefor I think I have been paying at least double for each film .... please look into the matter and reimburse

Thank you
Best regards,
Hulda
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Old 12-18-2017, 07:55 PM
waterlilybarb's Avatar
waterlilybarb waterlilybarb is offline
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Default

Quote:
Originally Posted by huldahauks View Post
Dear Sir/Madam
I have been watching all three films of the Lord of the Rings today and for some reason when I have hit the pause button - I always received an error message and had to reload the movie again... Therefor I think I have been paying at least double for each film .... please look into the matter and reimburse

Thank you
Best regards,
Hulda
Even if a movie stops, you shouldn't be charged again. Your watching log should say the number of MG deducted the first time you clicked on a movie, subsequent clicks on the same video (10 per 24 hours) should simply say "PAID".
If you are seeing you've been charged again, please send a PM to the site administrator, etworm, as he is the only one able to reimburse points. Your points will only be reimbursed if you send a request, as admin does not always read the posts in the forum.
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