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  #551  
Old 07-29-2017, 04:21 PM
wagtails wagtails is offline
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Quote:
Originally Posted by waterlilybarb View Post
Thank you for reporting the error. Admin has been notified. Please feel free to send a PM to etworm if you require reimbursement.
Hello. Silkwood will not load. Appreciate any assistance with returning film to availability. Thank you.

Wagtails
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  #552  
Old 07-30-2017, 09:16 AM
beckford beckford is offline
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Default Error Player

I can't watch any movie. I get the following message:

Error loading player: No playable sources found

Is there a problem with your server?
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  #553  
Old 07-30-2017, 03:48 PM
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waterlilybarb waterlilybarb is offline
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Quote:
Originally Posted by wagtails View Post
Hello. Silkwood will not load. Appreciate any assistance with returning film to availability. Thank you.

Wagtails
Quote:
Originally Posted by beckford View Post
I can't watch any movie. I get the following message:

Error loading player: No playable sources found

Is there a problem with your server?
I'm not sure what the problem is. I checked Silkwood, and got the same message, so will let Admin know it's not working.
I also checked several other movies, and most of them worked, so the issue isn't with the whole site, just certain movies. It seems the 27 most recently added movies are the ones affected - from Everything, Everything to Silkwood, but I have no idea what is causing the problem.

If we (moderators) are given any information as to what the issue is, we'll post about it. In the meantime, feel free to send a request for reimbursement to etworm. Also, I'm not here all day, but I know both Trulee and I check in on the forum daily, so if you like, you can send a request to either of us to test a movie first to see if it's working before you try it.
That might not be the most convenient option, but it's all I can think of at the moment.

~ Barb
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Last edited by waterlilybarb; 08-02-2017 at 03:13 PM. Reason: updated with most recent numbers
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  #554  
Old 08-17-2017, 03:10 PM
spongeta spongeta is offline
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Unhappy Loading Error

the title of the movie
Independece Day
Problem:
It get stuck reloding , i have bought 3 times
at what time in the movie the problem start starts
from the start and reloads every 30 sec
and any other relevant information you think will be useful (ie: whether you are using a PC, MAC, mobile device, Smart TV, via gaming system, which OS, etc)e
I saw another movie it di not stuck
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  #555  
Old 08-17-2017, 03:59 PM
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waterlilybarb waterlilybarb is offline
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Originally Posted by spongeta View Post
the title of the movie
Independece Day
Problem:
It get stuck reloding , i have bought 3 times
at what time in the movie the problem start starts
from the start and reloads every 30 sec
and any other relevant information you think will be useful (ie: whether you are using a PC, MAC, mobile device, Smart TV, via gaming system, which OS, etc)e
I saw another movie it di not stuck
Is it the original movie or the sequel you are having problems with?
The original "Independence Day" is from 1996, so it's free. I loaded it and let it run for over 10 minutes, with no issues.
If it's "Independence Day: Resurgence", it costs 5MG - which is 10 attempts per 24 hours. I have it running now (over 15 minutes), and it hasn't stopped to load once.

Neither of these things prove you did not experience a problem. The problem just isn't with the individual movies. It could have been the time of day, or a connection issue on either end.

The reason to provide other information, even if you've not had an issue watching other movies, is that, for some reason (I honestly haven't a clue why), some of the movies run terribly in one browser, but completely smoothly in another. I usually use Chrome, but Firefox sometimes works a lot better for me. Others have said the reverse is true for them. By providing the information, you give us the opportunity to try & replicate the error, if one of the moderators has access to whatever device & OS you are using. Without that information, we can only say how it works for us. BTW, I'm still using Windows 7 on my laptop.
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  #556  
Old 09-17-2017, 11:30 PM
marlinrennie marlinrennie is offline
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Default annabelle

at 1 28 15 in the movie annabelle the video stops playing. the audio is there but no video. pls fix this its pretty well right at the climax of the movie!
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  #557  
Old 09-18-2017, 09:41 PM
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waterlilybarb waterlilybarb is offline
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Originally Posted by marlinrennie View Post
at 1 28 15 in the movie annabelle the video stops playing. the audio is there but no video. pls fix this its pretty well right at the climax of the movie!
Thank you for reporting the error. I just tested it, and had the same problem. I'll put a note under the movie, and send a PM to Admin about it.
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  #558  
Old 10-16-2017, 01:28 AM
PuterMan PuterMan is offline
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Angry The Big Short (2015) is showing a cartoon

The Big Short (2015) about the US housing collapse in 2005 is showing some cartoon movie.
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  #559  
Old 10-16-2017, 06:54 PM
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waterlilybarb waterlilybarb is offline
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Originally Posted by PuterMan View Post
The Big Short (2015) about the US housing collapse in 2005 is showing some cartoon movie.
Thank you for taking the time to report the issue in the forum.
You're correct. I checked and it somehow got switched to "Hoodwinked Too! Hood vs Evil". I have alerted Admin.
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Smile, it enhances your face value.

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  #560  
Old 11-08-2017, 11:57 AM
grmela grmela is offline
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Default Error setting up player: Invalid license key

Hi
I have been trying to get movies going tonight and keep getting the following message on the screen: Error setting up player: Invalid license key

I've been charged MG's for each time Ive tried to play a film and have lost 20 mg!

Why am I getting this message?

I have checked Javascript and Flashplayer and they seem to be working.
I have checked on Safari and Chrome and get the same message!

Please let me know if this problem is with your site or my computer.
Thanks
grmela

Last edited by grmela; 11-08-2017 at 12:01 PM.
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