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Newcomer Guidance Guidance and Help

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  #1  
Old 12-10-2016, 02:34 PM
geeps geeps is offline
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Join Date: Dec 2016
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Unhappy none of your movies work!

i've tried watching several free movies. each time it says "error loading media: file could not be played" and there is a picture of a triangle with an exclamation point inside. Please email me immediately. If the problem is not resolved, i expect to have my recent purchase of 375 MG refunded. i was not expecting to have this much trouble watching a movie.

Please email me promptly. Thank you
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  #2  
Old 12-10-2016, 03:37 PM
waterlilybarb's Avatar
waterlilybarb waterlilybarb is offline
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Originally Posted by geeps View Post
i've tried watching several free movies. each time it says "error loading media: file could not be played" and there is a picture of a triangle with an exclamation point inside. Please email me immediately. If the problem is not resolved, i expect to have my recent purchase of 375 MG refunded. i was not expecting to have this much trouble watching a movie.

Please email me promptly. Thank you
No one is going to email you. That is not how this site works. The moderators are all volunteers. You didn't include any information as to which movies have given you issues. Please see post #1 HERE to see what we ask of those reporting errors. I've checked several movies, and they all work, so it's important to actually state which movies you had problems with. That post also explains how to seek reimbursement.

On another note, while I think you should PM etworm, as that post directs, he has been less responsive recently. I am endeavouring to contact him through other means, and will direct him to posts made by dissatisfied members. Other than that, there's nothing I or any other moderator can do. We have no access to member accounts, and have no responsibilities regarding the viewing site.
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