Issues buying MGs

[austin77]

purchased mgs thru paypal and have not recieved them

[austin77]

also having problems with MG purchase thru paypal. have had no response from site admin.

[waterlilybarb]

Originally Posted by austin77

also having problems with MG purchase thru paypal. have had no response from site admin.

There is no need to post 3 times in a row about the same issue. We moderators are volunteers and respond as soon as we are able. I will send a PM to Admin directing him to your post/s.

[eeber]

is anyone else having trouble lately with receiving the credits that they've purchased? I bought credits Friday night and patiently waited through the weekend, thinking the site owners were busy.

this morning I reported the problem, but still no email reply and still no credits.

have had good luck with this site in the past. Have things changed?

[waterlilybarb]

Originally Posted by eeber

is anyone else having trouble lately with receiving the credits that they've purchased? I bought credits Friday night and patiently waited through the weekend, thinking the site owners were busy.

this morning I reported the problem, but still no email reply and still no credits.

have had good luck with this site in the past. Have things changed?

No, things haven't changed, other than those mentioned in the notice here. I believe only our Admin, etworm, is able to credit your account, so maybe he's been delayed for some reason. It usually doesn't take so long. On behalf of the site, I do apologize for your inconvenience.
Did you use the Paypal method or the Amazon gift card method? Occasionally, a payment made through Paypal doesn't go through right away, which delays things. Make sure you include a copy of the receipt in any correspondence with Admin so he can sort any issues more quickly.

[pyroliffic]

I had the same issue, but do as you have been advised and all will be taken care of. Copy the receipt info from paypal. I got mine after that with no issues!

[eeber]

thanks waterlilybarb, you're the only one I've heard back from (sent 3 emails to site administrator over last couple of days). I used this site's regular credit card interface -- didn't notice the paypal option until too late. I can see that my Visa card has been charged already. Seems like (going on) 5 days is a long time for delivery of credits. Guess I'll next send a screen capture of my Visa charge to the site administrator.
thx

[waterlilybarb]

Originally Posted by eeber

thanks waterlilybarb, you're the only one I've heard back from (sent 3 emails to site administrator over last couple of days). I used this site's regular credit card interface -- didn't notice the paypal option until too late. I can see that my Visa card has been charged already. Seems like (going on) 5 days is a long time for delivery of credits. Guess I'll next send a screen capture of my Visa charge to the site administrator.
thx

You're welcome. I hope it's all sorted out for you within the next day. That IS a long time to wait.

[dianadelrosario]

Hi,
I recently bought mgs, amount credited on my acct already (dated 24/03/2013) but no mgs added. Please kindly look into it. Never had a problem w/ u before...

[waterlilybarb]

Originally Posted by dianadelrosario

Hi,
I recently bought mgs, amount credited on my acct already (dated 24/03/2013) but no mgs added. Please kindly look into it. Never had a problem w/ u before...

Have you sent a PM to our Admin, etworm, about it? If not, here is a link to do so.