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  #1  
Old 04-05-2009, 02:00 AM
mlbags mlbags is offline
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Default Player Pop-Up Window - but is BLANK?? Pls help.

I am using Vista.

Previously, I had no problems when playing a movie. But since re-installing RealPlayer (I've done clean uninstalls and reinstalls), I've been having the following problems. Please help.

When I click on 'Play Now"
I get the player pop-up window, but it is totally blank. Like a blank webpage.

I am however able to play movie files from my pc on RealPlayer, but not directly from MovieForum's "Play Now".

Thanks very much in advance for whatever help you can offer.
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Old 04-05-2009, 02:34 AM
mlbags mlbags is offline
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Forgot to add that Pop-Ups are enabled and this problem happens on every movie I tried to 'Play Now'.

Thanks, waiting patiently for help to get this resolved.

-------------------------

Quote:
Originally Posted by mlbags View Post
I am using Vista.

Previously, I had no problems when playing a movie. But since re-installing RealPlayer (I've done clean uninstalls and reinstalls), I've been having the following problems. Please help.

When I click on 'Play Now"
I get the player pop-up window, but it is totally blank. Like a blank webpage.

I am however able to play movie files from my pc on RealPlayer, but not directly from MovieForum's "Play Now".

Thanks very much in advance for whatever help you can offer.
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Old 04-05-2009, 04:44 AM
AJM2 AJM2 is offline
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I am getting this problem too any help would be gratefully recieved
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Old 04-05-2009, 05:35 AM
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Please see this thread, particularly the part for Vista users:

Quote:
VISTA USERS- If you are having difficulty, with Real Player 11 & 10.5. Do a "clean uninstall" and try downloading Real Player Alternative
I hope this proves helpful, and please come back to let us know if this solution works for you.
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Last edited by waterlilybarb; 04-05-2009 at 05:37 AM.
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Old 04-05-2009, 05:45 AM
mlbags mlbags is offline
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Quote:
Originally Posted by waterlilybarb View Post
Please see this thread, particularly the part for Vista users:


I hope this proves helpful, and please come back to let us know if this solution works for you.

Yes, I have seen the above and that's where I learnt how to do a 'clean uninstall'. Did not download the RealPlayer Alternative as it was previsouly working fine.

Anyway, I followed your suggeston. Did a clean uninstall of Real Player and downloaded the Real Alternative.
Still no luck, it still behaves exactly the same ie., - 'Play Now' will give me a blank pop-up window.

I need help, please.

Last edited by mlbags; 04-05-2009 at 06:10 AM.
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Old 04-05-2009, 12:02 PM
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I figured you had seen that thread, since you mentioned the clean uninstall. Which movies have you tried? I just tried Stargate Continuum to check, and the box was white for over a minute, but did load eventually.

Does anything show in the line where the url should be? If so, try copying the link in the pop up window, and pasting it into the Real Player Theater Mode (click on File, and then Open and OK).
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Old 04-05-2009, 05:04 PM
mlbags mlbags is offline
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Quote:
Originally Posted by waterlilybarb View Post
I figured you had seen that thread, since you mentioned the clean uninstall. Which movies have you tried? I just tried Stargate Continuum to check, and the box was white for over a minute, but did load eventually.

Does anything show in the line where the url should be? If so, try copying the link in the pop up window, and pasting it into the Real Player Theater Mode (click on File, and then Open and OK).
OK great, it works this way. Tho not ideal as it should be, as it is an extra step, but I am happy enough.

Thanks once again, waterlilybarb.
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Old 04-05-2009, 06:34 PM
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Glad I could help & that we found something that works for you. I know it's not ideal, but it's better than nothing.
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  #9  
Old 04-06-2009, 01:35 AM
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Quote:
Originally Posted by mlbags View Post
OK great, it works this way. Tho not ideal as it should be, as it is an extra step, but I am happy enough.

Thanks once again, waterlilybarb.
Have you tried clearing your cache & your cookies? To do this (Firefox) Go toTools> Clear Private Data> and click Clear Private Data Now.

If you do not want to clear all you cookies (just movieonline.cc), so you can keep your login info for other web pages. You can just remove cookies, for the movieonline.cc.....

1. Make sure when you Clear Private Date, the cookies box is unchecked, then clear data.


2. Then, go to Tools> Options> click Privacy Tab> click Show Cookies> scroll down and highlight movieonline.cc> then click on Remove Cookie> Click Close> then OK.

Do not click "Remove All Cookies", if you want to keep login info, for other web sites



Invalid cookies can cause these type of issues. This happened to me once, and this fixed that problem.



Another option is, to use your Real Player as you web browser, just open.....

Real Player> click File> Open> and type (or copy/paste) movieonline.cc into address bar, it will open movieonline just the same as Firefox or other web browsers. Then play movies, search site...etc. from RP.


I hope this makes viewing movies, much easier for you.
.
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Last edited by gypsiegirl66; 04-06-2009 at 01:38 AM.
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  #10  
Old 04-06-2009, 07:38 AM
mlbags mlbags is offline
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Default 'Unknown error occured, please replay it!'

Hi Gypsiegirl, I'm using Explorer.
I tried using Real Player as web browser and it seems to work fine. Thanks very much.

One other problem I am now facing is that many of the movies I play have the pop-up message - 'Unknown error occured, please replay it!'. Luckily these are the free movies. Is this a common problem? Anyone else experiencing this?
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